Service business software is available for a wide range of service based organisations. Software tends to fall into two categories: software useful for every type of business (such as business intelligence or accounting software), and specialist services software for businesses in a specific business niche. Niche software includes the PT billing software popular with physiotherapy private practices.
Most types of business software used by service companies can be used either as a desktop based solution or delivered as a software as a service (SaaS) solution. SaaS is increasingly popular because Internet based applications offer flexibility for employees who might alternate between working in the office or at home, or at a client site. Internet applications can also be delivered wirelessly to wifi enabled computing devices or via mobile phones. SaaS software offers other benefits such as reduced IT support costs as well as normally being delivered on a fixed monthly cost basis.
Accounting Service Business Software
Service businesses are major users of accounting software. There is a wide range of accounting software solutions, including products aimed at small businesses and bookkeepers to those with ERP capabilities of value to large multinational organisations.
Popular accounting software vendors include the UK based Sage. Sage offers a wide range of products to companies of all sizes. There are also a multitude of 3rd party add-ons that can be useful to particular industries. QuickBooks from Intuit is Sage's major rival, especially in the small company market.
An increasing number of accounting packages are available as a SaaS solution. This can reduce the total cost of ownership as well as make it easier for staff to access the software regardless of their location.
Many accounting software packages are modular in nature. Core basic modules include accounts, stock inventory control and client/customer billing. Optional modules often include integration with employee timesheets, integration with online payment processing facilities such as WorldPay, and recording of employee expenses. For companies that are based in particular countries there are also modules to deal with local tax and other laws such as the facility for recording and paying VAT or local shopping taxes. In the UK many accounting packages are integrated with HMRC's facilities for paying tax, VAT and employee national insurance contributions remotely.